How do I become an SM Prestige member?
To qualify for membership, you must be an active SMAC member with a spending of at least P300,000 in SM during your 2 year membership term. You may also be elevated into the Prestige status as soon as you reach the required spending even prior to your membership tenure expires. Other factors may also be considered before an SM Advantage member or nominee is elevated to Prestige status.
How will I know if I am already qualified for Prestige membership?
You will be notified either through transaction receipts, text message, telephone call, or by email. If you feel that you may have already qualified for Prestige membership, please inquire at the Customer Service Counter of any branch of The SM Store, or call the SM Advantage Hotline: 833 – 8888 (for Metro Manila) or 1-800-10-833-8888(for areas outside Metro Manila).
How do I get my Prestige Card?
To claim your SM Prestige Card, along with your Prestige Lifestyle Guide , just visit the Customer Service Counter of any The SM Store branch and present your SM Advantage Card and any valid ID.
Your SM Prestige membership is automatically renewed after two (2) years if you maintain the required spending of P150,000 at all SM Retail stores.